We ship daily (Mondays-Fridays).
All orders received before 12:00pm on Mondays – Fridays are shipped on the same day but orders made after 12:00pm are shipped the following day unless when it is on a weekend or national public holiday.
For all orders within Lagos, Delivery takes 24 hours and 2-5 business days for orders outside Lagos.Once your order has been shipped, you will receive an SMS with the waybill number. We have to be notified of undelivered packages within 3 days from the day you placed the order for orders within Lagos and 5days from the day you placed the order for orders outside Lagos.
If you have ordered pre-order items with an expected arrival date, we will then reserve your total order until the arrival date. The total order will be dispatch from us on or before the day of the arrival.If you have any questions on our shipping policy, please feel free to contact us
You may return most new, unopened items within 7 days of delivery for exchange or a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We are offering online Visa/Master Card Payment, bank transfer and bank deposit.We also offer Pay on delivery for Lagos orders only.Doorstep Delivery is available For Orders that have been Fully Paid For Outside Lagos While Payment At Our Designated Pick-Up Centers Are Available for Orders That Have Not Been Paid For Outside Lagos.You can find our bank details below for Payment.
Bank Name:ACCESS BANK (OLD DIAMOND BANK)
Bank Branch: APAPA,LAGOS
Account Name: BLUEDIAL EMPORIUM
Account Number: 0051711295